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You are here:  HELP Desk > Technology Support

Help Desk Hours: 
Staff Support:  Monday-Sunday, 24 hours

Phone Numbers:
888-85-UNION
888-858-6466
513-487-1137
859.491.6601
Extension 1137 from any university center

Email:help@myunion.edu

Email:help@nexigen.com

BrightSpace/D2L issues: 

https://community.brightspace.com/support/s/

Phone: 1-877-325-7778

       

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To receive remote technical support Help, you can allow a Union Help Desk Technician to remotely view your computer.  This is sometimes helpful if you are having trouble describing the problem that appears on your screen and would like a technician to take a look. 
 
Click one of the following links to allow temporary access to your computer.  Choosing this option creates a temporary session with a code you will need to provide to the Help Desk technician.  After the session ends, the technician has no access to your computer again (unless you create a new session with a new code).
 

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