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You are here:  HELP Desk > Technology Support

Help Desk Hours: 
Staff Support:  Monday-Thursday, 8am-6pm Eastern time and Friday 8am-5pm Eastern time

External help desk (third party):  Overnight and on weekends

Phone Numbers:
Extension 1137 from any university center


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To receive remote technical support Help, you can allow a Union Help Desk Technician to remotely view your computer.  This is sometimes helpful if you are having trouble describing the problem that appears on your screen and would like a technician to take a look. 
Click one of the following links to allow temporary access to your computer.  Choosing this option creates a temporary session with a code you will need to provide to the Help Desk technician.  After the session ends, the technician has no access to your computer again (unless you create a new session with a new code).