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You are here:  HELP Desk > Faculty Help
We hope you will find this page helpful during your technical adventures here at Union. The links on this page are items we think will be helpful as you navigate your way through classes at Union. If you ever have a challenge, please call the Help Desk at 888-85-UNION or send an email to help@myunion.edu. There is someone available to assist you Monday-Thursday, 8 am to 6 pm Eastern time, and Friday 8 am - 5 pm Eastern time.
 
  • Use the wrench icon on the right side of The Faculty Help Files and Help Videos and Links to select the preference for items to be displayed alphabetically and click save.
  • Ctrl + F will open a search window to assist you in finding the information you need.
  • If you have suggestions for help documents please send an email to Mary Amos, Instructional Technologist at mary.amos@myunion.edu

Click the link provided to open the document or video.

Adobe Connect 9

Adobe Connect is used for Video/Web conferencing and presentations at Union. Adobe Connect requires no scheduling, it is alway there for you when you need it.
 
Contact Theresa Warren @ ext. 1228 or the Help Desk @ ext. 1137 to request an Adobe Connect virtual conference room. Please contact Theresa Warren at: (513) 487-1228 or by email at theresa.warren@myunion.edu if you would like personal training with Adobe Connect. 
 
All Adobe Connect Pro video meeting rooms use the format:
(where you'll replace roomname with the one for your meeting).
 
The phone number for all Audio Conferences (called Open Voice) is 866-951-1151. Then enter your room number and the # sign.
 
For quick access to your Adobe rooms, visit the Virtual Campus at http://virtualcampus.myunion.edu.
 
 
Find detailed instructions at CTL > Instructional Tools > Adobe Connect.

Audacity

Audacity® is a free, open source, cross-platform software for recording and editing sounds.
Find detailed instructions at CTL > Instructional Tools > Audacity®.

Citrix

Click here for the Citrix Setup and User Guide.

CoursEval

CoursEval is the course evaluation tool utilized by Union Institute & University. Surveys are typically sent the week before the end of the term and last 14 days. Faculty members may access their survey results from Faculty > Your Courses on CampusWeb. Contact Theresa Warren @ ext. 1228 with questions regarding access to your survey results. Click here for detailed instructions to review your results.

GoToMeeting

Contact Theresa Warren @ ext. 1228 or the Help Desk @ ext. 1137 to request a GoToMeeting account or to learn about integrating GoToMeeting into your CampusWeb environment.

How to schedule and start meetings

Click here for an online GoToMeeting Organizer Guide.

Click here for a GoToMeeting User Guide.

Click here for an online, Windows user, GoToMeeting Attendee Guide.

Create a GoToMeeting portlet! Click here for a guide to GoToMeeting Learning Tool Integration

Click here to view GoToMeeting Windows Recording Basics (3:39)

Click here to view GoToMeeting Mac Recording Basics (4:29)

OpenVoice Corporate Audio Conferencing

The toll-free U.S. number is 1-866-951-1151. Enter the conference ID#, followed by the hashtag/ pound sign, to join a call. If you are the moderator, enter your PIN at the prompt.
Click here for troubleshooting tips.
The URL for OpenVoice settings, recording, and web controls is  http://global.openvoice.com. Log on with your email address. The password is the same as you use for GoToMeeting. If you do not have a GoToMeeting account, create a password using the password reset link.

Phones

Click here for directions to dial multiple parties and join them into a single conference using the Polycom-Star Phone.
 
Click here for directions on the initial set-up of your phone system.
 

SharePoint

Click here for directions to Subscribe to SharePoint Announcements.
 
Click here for the SharePoint User Guide.

TurnItIn

Contact Theresa Warren @ ext. 1228 to request a Turnitin account or with questions about Turnitin.
Click here to access the new Turnitin Instructor Guide featuring the Feedback Studio.
Click here to access the new Turnitin Student Guide featuring the Feedback Studio.
Click here to download instructions for Quick Submit.
A pdf version of the new Turnitin Instructor Guide (July 31, 2017)
Click here for basic Turnitin instructions. 
 

UI&U Library Help for Faculty

Instructions at the UI&U Library to create links and embed videos from Library resources such as Films on Demand.

How to link to library resources

Faculty Services

How to embed Films on Demand videos

Voicethread

Click here for directions on Sharing Voice Threads (1:59).
 

Webmail

UI&U Faculty email policy:
 
All faculty members of Union Institute & University are, without exception, required to use their Union email account when communicating with students and conducting business on behalf of Union.  In other words, all email communications between faculty members and students should be via the faculty member’s Union account, not her/his personal email)  Faculty members are not permitted to forward their Union email account to a personal account (this is available to students but not to faculty).
 
Click here for a guide on Setting up your Email.
 
Click here for information on how to Receive Your Union email on a Mobile Device.  Faculty and staff requiring assistance setting up their email to mobile devices should take this information to the technicians familiar with their specific device and service provider requirements.

Faculty Notes for All Courses in CampusWeb

When teaching in CampusWeb, the following items should be checked for each course:
 
  • Ensure your Personal Info is accurate on CampusWeb
  • Up-to-date / Approved syllabus is available in the Downloadable Version portlet
  • Send students an email prior to the start of class on how to get started
  • Check internet links are working and accurate (recommended completion 3-5 days prior to start)
  • Update Assignment Due Dates (recommended completion 3-5 days prior to start)
  • Confirm Assignments are Active /Visible (recommended completion 3-5 days prior to start)
  • Update any dates listed in the course content
  • Check that pages are visible to students
  • Check that the pages in the course are ordered correctly

CampusWeb General Information

Checklist for Course Development
Click here for detailed directions for items to be accomplished prior to the start of your course.
 
Course Organizer page
Click here for directions on how to add and understand the Course Organizer page.
 
Glossary
Click here for a glossary of CampusWeb terms.
 
Groups 
Click here for directions for group leaders to add members to their group. 
 
Usage Statistics
Click here for information on understanding Usage Statistics

Adding and Editing Course Content

CampusWeb 8.1 Upgrade Documents  (Effective July 30, 2014)
Click here for the Highlights of Changes.
Click here for information on the Proxy Login Tools.
 
Guide for CampusWeb Course Development
Click here for the full manual of how to develop courses in CampusWeb.  This document is inclusive of all information contained on this page.

Announcements * See Blog Below
Click here for directions on Adding Announcements and Setting Preferences.
 
 
Blog
Click here for directions on utilizing the Blog portlet
IT is recommending you replace the Announcements portlet in all of your courses with the Blog portlet, at it is more user friendly.  See the Pages and Portlets document for information on adding portlets to pages.   
 
Assignments
Click here for directions on the Accept Late Submissions Until Feature.
Click here for directions on Activating Assignments.
Click here for directions on Adding and Re-Ordering Units.
Click here for information on the Coursework-Assignments page settings.
Click here for directions on Creating a Basic Format Assignment.
Click here for directions on Creating a File Upload Assignment.
Click here for directions on Creating an Online Test Format Assignment.
Click here for directions on Deleting an Assignment.
Click here for directions on how to Edit an Assignment.
 
Calendar
Click here for directions on Adding an Event and Setting Preferences to the course Calendar.
 
Course Title
Click here for directions on Changing the Course Title.
 
Custom Content Portlet
Click here for directions on How to Add Hyperlinks to Text.
Click here for directions on Using Blockquote to Format Text
 
Forums
Click here for directions on Adding Forums.
Click here for directions on Deleting Forums.
 
Elements
Click here for directions on How to Change the Order of Elements in a portlet.
 
Handouts
Click here for directions on How to Add Sets and Handouts to the Handouts Portlet.
 
Hyperlinks
Click here for directions on Adding Hyperlinks to Text
 
Images
Click here for directions on Adding Images
 
Pages and Portlets
 
PowerPoint with Audio
Click here for directions on how to embed PowerPoint presentations with audio.
 
Personal Information
Click here for directions on Adding Your Photo and Office Hours.
Click here for directions on Adding Your Contact Information.
 
Syllabus
Click here for directions on Adding content to the Syllabus page of a course that currently does not have syllabus information posted.
 

Videos

Click here for directions on how to Embed YouTube Videos.
Click here for the Embed Code for videos other than YouTube.
Click here for information on viewing and embedded videos in CampusWeb.
 

Managing Course Features

CampusWeb is Union's Learning Management System.
Notes for all courses in CampusWeb:
  • Under Context Manager, you can check the Permissions for each page, make sure Students have "VIEW" rights to the pages in the courses. This is also where you can hide pages to allow for future viewing.
  • After you copy a course template into your course shell, you MUST update the dates for all assignments and any text that refers to dates.
Announcements
Click here for directions on verifying your Announcement Portlet Settings are Context Based.

Assignments 
Click here for directions on how to Activate Assignments.
 
Click here for directions on how to Reopen a File Upload Assignment.
Click here for directions on using the Accept Late Submissions Until Feature.
Click here for important information on the Coursework-Assignments Page Settings
 
Course Copy Policy:
It is our process for CampusWeb that the first time a faculty member teaches a specific course in CampusWeb, the Dean or Chair copies the course for them from the template into the active/upcoming term.  Once they have it in a current term, the faculty member is able to make the copy from that point forward.  This is a change from eCollege where IT was the only group able to make the copies.  Now the power is in the hands of the program and faculty so they can tweak their courses and make the copy when the timing is best for them.
 
Click here for directions on how to utilize the Copy Courses Feature.
 
Course Email
 
 
Forums
Click here for directions on how to Change the End Date.
Click here for directions on receiving an email notification when someone posts in a forum.
Click here for a demonstration of the various view/reply options in the forums.
Click here for information about the User List.
  
File Cabinet

 

Gradebook
Click here for directions on turning off the Attendance Feature.
 
Grading
Click here for directions on changing the Letter Grade Ranges.
Click here for directions and requirements to Automatically Submit Your Grades via CampusWeb.
 
Pages
Click here for directions on how to Hide Pages.
Click here for directions on Changing the Order and Visibility of Pages.

Student Emulation
 
 

Micorsoft Office Help Docments

Click here for the Outlook 2010 User Guide.
 
Click here for directions on using the Out of Office Assistant.
 
Click here for directions on Adding your Signature to Outlook.
 
Clcik here for directions on Basic Formatting of Word Documents.
 
Click here for the Excel User Guide.
 
Click here for the PowerPoint User Guide.
 
Click here for directions on Mail Merge.

Adobe Connect 9

Go to the CTL tab for more Adobe how-to guides. CTL > Instructional Tools > Adobe Connect
 
 
Click here to access Learn Adobe Connect videos.
 
Click here to access Adobe TV for videos on Getting Started and New Features tutorials.
  
Click here to access the UI&U Virtual Campus.

CampusWeb Courses How to Videos

Click here to view a video of how to add content to the About this Course portlet.
 
Click here to view a video of how to Access Your Current and Future Courses.
 
Click here to view a video of how to Copy Courses.
 
Click here to veiw a video of how to Add and Reorder Elements.
 
Click here to view a video of how to add your photo, office hours and personal information to CampusWeb.

Click here to view a video on how to edit the Syllabus page.

Course Evaluations

Instructions on viewing your course evaluations.

GoToMeeting Videos

OpenVoice Audio Conferencing Service

To start a conference call:
   Call the toll free number: 1-866-951-1151
   Enter conference ID #
   If moderator, press *
   Enter moderator PIN #
 
 
(Contains keypad commands).

UI&U Library Custom Search

Click here to search the UI&U Library for instructions on creating links and embedding videos from Library resources.

Search the UI&U Library

Adobe Connect Pro

Adobe Connect Pro is the university Web conferencing system which allows the user of Web cameras, online presentations (using PowerPoint), screen sharing, and much more.  Faculty may request a room by emailing the Help Desk.  There is no charge to the department.  Adobe Connect Pro includes voice services via the Internet, however more than a few people in the same meeting tends to degrade the quality.  For that reason most faculty request an OpenVoice Audio Conference line to go with their Adobe room (there is a per minute charge for OpenVoice - see below).  Before a room is set up, faculty must complete a private training session with IT.  This training is conducted at a distance and is arranged when a room is requested.  A virtual map has been created to ease access to the rooms at http://virtualcampus.myunion.edu.

OpenVoice Audio Conferencing

For audio conferences, faculty can ask their Dean to request a OpenVoice Audio Conference line. This allows unlimited audio connections at a charge of 3.5 cents per person, per minute which is charged to the department.  Deans must email the Help Desk to request this service be enabled.  This service is often teamed with Adobe Connect Pro service which uses Web cameras for the visual component of a meeting.

SharePoint

Faculty wishing to work together as part of a work team at Union will often use SharePoint to share documents and discussions. SharePoint also serves as the university Intranet for announcements and faculty/staff only documents and forms.  SharePoint is available automatically to all faculty and staff by going to http://sharepoint.myunion.edu and using your network login (same login as used to access email, i.e. smithj).  To have a SharePoint site set up, please email the Help Desk.  There is no charge, but site requests are reviewed to ensure it is the best fit for what is needed.

CampusWeb Groups

Very similar to SharePoint in functionality, CampusWeb Groups exist within the CampusWeb portal and can be set up to also include students (SharePoint does not include student access).  Groups can be used to share information, documents, have discussions and more.  They include the same functionality as online classes in CampusWeb minus the assignments.  Students may not request groups, but they can be promoted to a group leader by the faculty member responsible for the group.  To request a group, go to the Groups tab within CampusWeb and click the link to request a group.