Policy Statement
It is the policy of Union Institute & University to ensure that students have recourse to due process with regard to situations and decisions with which they disagree or where they believe they have been unfairly treated. Union Institute & University is committed to consistent and fair consideration of student complaints and appeals through processes that ensure that all parties involved in a dispute are given due consideration.
Students should attempt to resolve all issues initially with their instructors. If they cannot resolve their issue at that level, they should escalate the issue to the appropriate program head (chair, director, or dean). If the issue is not resolved at that level, then students should fill out the Student Concern Form.
Typical reasons for a student complaint or appeal include, but are not limited to:
• Course grades
• Non-responsive faculty or staff
• Faculty who do not provide substantive feedback or whose feedback is not constructive
• Situations where the student perceives that an instructor or administrator has treated the student differently than other students
For more detailed information, please refer to the complete Student Complaints and Appeals policy in the UI&U Academic Catalog, under Institutional Policies, Student Complaints and Appeals, available at https://myunion.edu/catalog/.
Click the link below to access the form.