HELP Desk

The Help Files

CampusWeb Courses Help for Faculty - Managing Content

Reopening a File Upload Assignment for All Students (.pdf, 118K)

Course Copy - How to Copy Course Content (.pdf, 67K)

Read this document to copy course content from one section of a course into another section.

Current Courses - These courses appear 1 week prior to the start of the semester and include all courses for the current semester (including 1st and 2nd session) under My Courses.

Future Courses - These are any courses starting more than one week prior to the upcoming semester. To access future courses, click on the Faculty tab. Select CampusWeb Courses from the left hand side menu. Use the drop down arrow to change the courses showing to Future Courses.

Hiding Pages (.pdf, 311K)

Directions for you to hide course pages from students until the session starts.

CampusWeb Help for Students

Course Checklist for Students (.docx, 19K)

If you are taking an online course via CampusWeb, use this checklist to ensure you are ready to pass your class with flying colors.

Check Out CampusWeb (.pdf, 34K)

General overview of where to find information in CampusWeb.

Forums How to Post in a Forum (.pdf, 113K)

This document outlines the steps for posting in a forum.

Forums - Recommended View and Reply Options (.pdf, 79K)

Directions for changing the default settings of the forums view and reply options.

The HELP Desk Tab - Navigating the Help Tab (.pdf, 146K)

This document gives an overview of what is available on the HELP Desk tab of CampusWeb.

Adding Your Picture to CampusWeb (.pdf, 58K)

This document gives directions on how to add your picture to CampusWeb.

CampusWeb Login Information (.pdf, 73K)

This document outlines how to get your CampusWeb login Information.

How to Submit Your Work to a File Upload Assignment (.pdf, 152K)

Completing and Online Quiz Guide for Students (.pdf, 122K)

Highlights of Changes to CampusWeb Courses April 2012 (.pdf, 193K)

April 27, 2012, Enhancements to CampusWeb - Highlights of Changes for Students.

CampusWeb Courses Help for Faculty

CampusWeb is Union's Learning Management System.

Notes for all courses in CampusWeb:

Under Context Manager, you can check the Permissions for each page, make sure Students have "VIEW" rights to the pages in the courses. This is also where you can hide pages to allow for future viewing.
After you copy a course template into your course shell, you MUST update the dates for all assignments and any text that refers to dates.

Images - Adding Images (.pdf, 919K)

Review this document to upload images into your course. Note: Once uploaded, images can be made smaller, but not larger without loosing quality.

Personal Info - Adding Your Contact Information to CampusWeb (.pdf, 113K)

Directions on how to add your contact information to CampusWeb from the Personal Info area.

Student Emulation - External Content in Student Emulation (.pdf, 122K)

External content in Student Emulation view does not appear as it does for actual students.

Handout - How to Add a Set and a Handout (.pdf, 192K)

Directions for using the Handouts Portlet. This portlet can be used for documents, video files and audio clips.

Personal Info - Updating Your Personal Info (.pdf, 643K)

This document outline how to add your photo and office hours.

Announcement - Settings (.pdf, 243K)

Review this document to confirm the Announcement Portlet Settings are Context-Based.

Videos - How to Embed Videos you have created (.pdf, 54K)

This document gives step by step instructions including the code for embedding videos you have created.

Note: Recently, errors have occurred with this code when using IE. We recommend using another browser.

Hyperlinks - Adding Hyperlinks to Text (.pdf, 248K)

These directions outline how to link text from one part of your course to another portlet of the course. This also applies to linking to external sites.

Custom Content Portlet Adding Content (.pdf, 705K)

These directions cover adding and editing content in a Custom Content portlet.

Elements Changing the Order of Elements (.pdf, 630K)

Portlets may have several elements, follow these directions to change the order of how elements appear in the portlets.

Bookmarks - Adding Sets and Bookmarks (.pdf, 322K)

Directions on adding bookmarks and sets (or groupings) to the Bookmarks portlet.

Calendar - Adding an Event and Setting Preferences (.pdf, 236K)

Directions for adding an event and setting preferences in the course calendar.

Announcements Adding Announcements and Setting Preferences (.pdf, 354K)

Directions for adding Announcements and setting preferences and permissions.

Blockquote - Using Blockquote to Format Text (.pdf, 549K)

This document explains how to add white space around text in the text editor using blockquote.

Videos Embedding YouTube Videos (.pdf, 96K)

Step by step directions for embedding YouTube videos into your course.

Pages and Portlets (.pdf, 399K)

This document covers adding, editing and setting permissions for pages and portlets.

Course Title - How to Change the Course Ttle (.pdf, 200K)

Directions to re-name your courses to include, “Fall 1-” or “Fall 2 -” prior to the course code. You may not adjust the course code.

Syllabus- Adding Your Syllabus (.pdf, 215K)

Directions for adding your syllabus to the Syllabus page in a course that does not have any content on this page.

Course Email (.pdf, 145K)

How to ensure your receive a copy of email you send from your CampusWeb course.

PowerPoint with Audio - Directions on embedding PowerPoint with Audio (.pdf, 129K)

Directions on creating PowerPoint with Audio, sending the file to IT and using the embed code. Note: Internet Explorer is not recommended for this process.

eRacer 1.6 Faculty Guide to CampusWeb Courses (.pdf, 8972K)

Webmail for Faculty and Staff

The default size limit for a single attachment in Outlook Web App is 20 MB for faculty and staff.

If you send larger attachments, they will be returned by Live@edu.

Faculty Webmail Setup Guide (.pdf, 958K)

Settings for Receiving Your Union Email on a Mobile Device (.pdf, 52K)

Faculty and staff requiring assistance setting up their email to mobile devices should take this information to the technicians familiar with their specific device and service provider requirements.

CampusWeb Courses Help for Faculty - General Information

Course Development - Faculty Checklist (.docx, 22K)

This checklist outlines what you need to do to ensure your online course is ready.

Course Development - Detailed Directions for the Faculty Checklist (.pdf, 85K)

Tutorial Course Setup Directions (.pdf, 410K)

The basics for getting your tutorial course ready in CW.

General Q and A about the Move to CampusWeb (.pdf, 55K)

Memo from Provost Re: Online Courses (.pdf, 274K)

Online Courses Minimum Required Elements of a Fully Developed Online Course (.pdf, 50K)

This document is a list of the minimum required elements of a fully developed online course.

Faculty Notes (.pdf, 38K)

These Faculty Notes should be followed for all courses in CampusWeb.

Announcement - CampusWeb Enhancements (.pdf, 42K)

This document discusses the enhancement to CampusWeb courses and how to access the development site.

Highlights of Changes for Faculty (.pdf, 64K)

This document lists the highlights of changes to CampusWeb Courses effective April 27, 2012.

Phones

Conference Calling from the Polycom-Star Phone (.pdf, 36K)

Directions to dial multiple parties and join them into a single conference using a conference phone.

Phone System Initial Set-up (.pdf, 70K)

These directions cover the initial set up of your UI&U Mitel phone. They include the set up for your voicemail, password, and recording greetings.

Phone System Quick Reference Guide (.pdf, 96K)

This guide covers how to use various features of the phone system, including programing buttons, and the Configuration Assistant for Forwarding and Do Not Disturb options.

Email for Students

How to Access You Student Webmail (.pdf, 95K)

Forward Your Student E-mail (.pdf, 65K)

How to Forward Your Student E-mail.

TurnItIn

TurnItIn is plagiarism testing software for faculty at Union.

TurnItIn Quick Reference Guide for Faculty (.pdf, 989K)

TurnItIn Instructor User Manual (.pdf, 11598K)

This is a complete guide to TurnItIn.

TurnItIn Quick Start Guide for Students (.pdf, 305K)

HiDef Corporate Audio Conferencing

The dial-in number for all conferences lines is the same: 866-951-1151 or 201-590-2255 (for International callers).

Student Tracking Sheet HiDef Audio Conferencing Student Tracking Sheet (.pdf, 63K)

The number for all Audio (HiDef) conferences is 866-951-1151. Enter your room number and the # sign.

HiDef Moderator Quick Start Guide (.pdf, 85K)

Learn how to access your HiDef account and manage it via the Web. Also, view the list of phone commands and options for during a meeting.

HiDef International Prices (.pdf, 78K)

Union has toll-free numbers established for many international countries. This guide provides a list of those prices (per line, per minute) charged to Union.

CampusWeb Courses Help for Faculty - Forums

Collaboration-Forums Page - Directions for Adding Forums (.pdf, 203K)

Forums - How to Subscribe to Forums (.pdf, 184K)

Follow these directions to receive an email notification when someone posts to a forum.

Forums - Word Count in Forums (.pdf, 248K)

Read this document if you are utilizing the word count feature in forums.

Forums How to Change the End Date (.pdf, 318K)

If your forums are set up with an end date, (e.g.: a due date) once the date has past, all users including faculty will have read only access and not be allowed to post or reply. Follow these directions to change the end date of forum topics.

Forums - How to Delete Forums (.pdf, 250K)

Directions for deleting fourms categories and topics.

Forum- User List (.pdf, 161K)

The Forum portlet lets you display a list of all people who have participated in a conversions and other details about activity.

Microsoft Office Help

Basic Formatting of Word Documents (.pdf, 157K)

Microsoft Excel Guide (.pdf, 3499K)

Microsoft Power Point Guide (.pdf, 3829K)

Microsoft Word Advanced Guide (.pdf, 3226K)

Outlook 2010 Guide (.pdf, 2986K)

Microsoft Power Point XP Guide (.pdf, 750K)

Adding a Signature to Outlook (.pdf, 318K)

Outlook Out of Office Assistant (.pdf, 494K)

Use this document to located and use the automatic reply feature to notify others that you are out of the office.

Mail Merge Made Easy (.pdf, 9623K)

A step-by-step guide for labels or email merges.

SharePoint

Windows SharePoint Services, or SharePoint, is a Web based collaboration system using a Web browser (such as Internet Explorer) as the interface to access information and make changes. Union uses SharePoint Services to fulfill some of the functions of our intranet, along with CampusWeb.

User Guide SharePoint User Guide (.pdf, 5343K)

This guide gives an introduction and basic step by step instruction to using the site.

Announcements - Subscribe to SharePoint Announcements (.pdf, 117K)

Directions for subscribing to SharePoint Announcements, so you can receive an email notification when changes are made.

Voice Thread

VoiceThread is an application that runs inside your web browser, so there is no software to download, install or update. A VoiceThread is a collaborative, multimedia slide show that holds images, documents, and videos and allows people to navigate slides and leave comments in 5 ways.

User Guide for Faculty (.pdf, 1737K)

An Educator's Guide to Voice Thread (.pdf, 2555K)

Sharing Voice Threads (.pdf, 1738K)

Voice Thread Quick Reference Guide for Studentsts (.pdf, 164K)

This guide covers the basics of Voice Thread navigation and leaving comments.

CampusWeb General Information

These documents will cover general CampusWeb information that applies to both students and faculty.

Calendars General Information About CampusWeb Calendars (.pdf, 49K)

The My Pages Tab (.pdf, 1130K)

This document outlines general information about the My Pages Tab of CampusWeb.

Glossary of Terms (.pdf, 222K)

CampusWeb Glossary of Terms

Adobe Connect Pro 8

Adobe Connect is used for Video/Web conferencing and presentations at Union.

For quick access to your Adobe rooms, visit the Virtual Campus at http://virtualcampus.myunion.edu.

The phone number for all Audio Conferences (called HiDef) is 866-951-1151. Then enter your room number and the # sign.

All Adobe Connect Pro video meeting rooms use the format: http://tui.adobeconnect.com/roomname (where you'll replace roomname with the one for your meeting).

Adobe 8 Features for Host and Presenter (.pdf, 1073K)

General information on room features for hosts and presenters.

Adobe Connect - Uploading a PowerPoint (.pdf, 358K)

How to upload and share a PowerPoint presentation.

Adobe 8 General Features for Hosts (.pdf, 528K)

Adobe's Connect 8 Transition Guide (.pdf, 1151K)

Quick Reference Guide for Adobe (.pdf, 258K)

This guide covers how to access an adobe room and best practices. (Rev. 1 1/22/2012)

Making a Recorded Meeting Public (.pdf, 71K)

How to make a Recorded Adobe Meeting Public.

Adjusting Pods in Adobe Connect (.pdf, 45K)

Using Adobe Connect When Skype is Installed (.pdf, 35K)

Use these guidelines if you have Skype installed on your computer and you are using Adobe Connect.

Note: You must quit Skype prior to entering an Adobe Room.

General

IT Orientation at Union (.pdf, 99K)

Dropbox Software - Quick Start Guide (.pdf, 124K)

Dropbox is software that links all of your computers together via a single folder. It is the easiest way to back up and sync files between computers.

Audacity - User Guide (.pdf, 534K)

Audacity is free, open source software for recording and editing sounds.

GoView User Guide (.pdf, 101K)

GoView is a service that allows you to capture your screen and audio in one recording. You can make simple edits to the recording and easily share it.

Resizr User Guide (.pdf, 766K)

Resizr is a free online image resize and crop tool.

Audacity -The Full Manual (.pdf, 602K)

General Help Documents for Faculty

Citrix - Setup and Use (.docx, 506K)

Faculty and staff guide to install and set up Citrix for remote access to Union's applications. After down loading the plugin, the site is apps.myunion.edu. You will need a User ID and password to gain access.

Sending Large Files - A Guide to transferbigfiles.com (.pdf, 236K)

Transfer Big Files is free, after you select the files you want to send, they will email a link to the download page.

Email for Faculty and Staff at Home Guide (.pdf, 24K)

How to access your Union email via the Web, Citrix, POP3, your Smart Phone, etc.

(Internal note-Currently under revision cycle).

CampusWeb Courses Help for Faculty - Gradebook

Turning off the Attendance Feature (.pdf, 76K)

Changing the Letter Grade Ranges to a Pass/Fail Scale (.pdf, 93K)

This process can also be used for a S/U scale.

Creating and Grading Evaluations (.pdf, 165K)

Evaluations are similar to a Basic Format Assignment.

Submitting Your Grades (.pdf, 191K)